Terms of Service

1. Scope

These Terms of Service govern all engagements between meetseocrew, Hopfmannsfelder Str. 22, 36341 Lauterbach (Hessen)-Frischborn, Germany ("we," "us"), and the client ("you"), for SEO audit, technical SEO, content, local SEO, international SEO, and AI search optimization services as described on this website. By booking a scoping call and confirming an engagement, you agree to these terms.

2. Services and scope of work

Services are provided either as (a) fixed-scope, one-off engagements (for example, the SEO Audit & Strategy engagement or the AI Search Sprint) with a defined deliverable and timeline, or (b) ongoing monthly retainer engagements (Foundation, Growth, Scale International) covering the service lines specified in the applicable package. The specific scope, deliverables, and price for your engagement are confirmed in writing (by email) following the scoping call, before work begins.

3. Quotations and pricing

Published prices on our Pricing page are "from" figures, net of statutory VAT. The final price for your engagement is confirmed in writing before work begins and reflects the actual scope agreed (site size, number of markets/languages, and current condition). All prices are in Euros (EUR) and exclude statutory VAT unless stated otherwise.

4. Term and termination

Retainer engagements (Foundation, Growth, Scale International) run for a minimum initial term of 3 months from the start date. After the minimum term, the engagement continues on a monthly basis and either party may terminate with 30 days' written notice.

One-off engagements (SEO Audit & Strategy, Local SEO Setup, AI Search Sprint) are complete upon delivery of the agreed deliverable and carry no ongoing term.

5. Fees, invoicing, and payment

Retainer fees are invoiced monthly in advance unless otherwise agreed in writing. One-off engagement fees are invoiced upon completion, or in stages for longer one-off engagements as agreed at kickoff. Invoices are payable within 14 days of the invoice date, net, without deduction, unless a different term is agreed in writing.

6. Scheduled calls and sessions

Free scoping calls may be rescheduled or cancelled at any time before the scheduled start with no charge. For paid, scheduled sessions that form part of a one-off engagement (for example, a kickoff or working session within the SEO Audit & Strategy engagement), you may reschedule or cancel free of charge up to 24 hours before the scheduled time; rescheduling or cancelling within 24 hours of the scheduled time may incur a fee of 50% of that session's value. See our Refund & Cancellation Policy for full detail.

7. Client responsibilities

You agree to provide timely access to your website, analytics/search console accounts (where applicable), and any content or approvals reasonably needed for us to deliver the agreed scope. Delays in providing access or approvals may extend delivery timelines correspondingly.

8. No guaranteed outcomes

SEO, content, and AI search performance depend on factors outside our control, including search engine and AI system algorithm changes, competitor activity, and your own website and business decisions. We do not guarantee specific rankings, traffic levels, or AI-search citations. We commit to applying our professional judgment and the current best understanding of each discipline, and to reporting honestly on results achieved.

9. Intellectual property

Deliverables prepared specifically for you (audit roadmaps, content drafts, strategy documents) become your property upon full payment. We retain the right to reference the type and nature of work performed (without disclosing confidential details) for our own marketing, including as anonymised, representative examples.

10. Confidentiality

We treat information about your business, site performance, and strategy as confidential and will not disclose it to third parties other than as needed to deliver the agreed services (for example, our form-relay or hosting providers, per our Privacy Policy).

11. Liability

Our liability is limited to direct damages caused by intentional misconduct or gross negligence, in accordance with applicable German law. Nothing in these terms excludes liability that cannot be limited under German law (for example, for injury to life, body, or health).

12. Governing law and jurisdiction

These terms are governed by the laws of Germany. For engagements with business clients (B2B), the place of jurisdiction is Lauterbach (Hessen), Germany, to the extent permitted by law. For consumer clients, statutory consumer-protection rules and the mandatory place of jurisdiction apply.

13. Changes to these terms

We may update these terms for future engagements. Where a change affects an active retainer engagement, we will notify you in writing with reasonable notice before it takes effect.